FAQ
Welcome to the CodesBoost FAQ! Below, you'll find answers to common questions about our products, services, and policies. If you don’t see your question here, feel free to reach out to us at support@codesboost.com.
General Questions
What is CodesBoost?
CodesBoost is an online store specializing in digital products designed to enhance Shopify stores. We offer custom Liquid codes pack and Shopify section templates to help boost trust, increase conversion rates, and improve your store's overall performance.
What types of products do you sell?
We currently offer:
- Custom Liquid Codes Pack: Designed to improve trust and optimize your conversions.
- Shopify Sections Pack: Fully customizable sections for a more dynamic and visually appealing store.
Product Questions
How are the products delivered?
All our products are digital and are delivered instantly via email after your purchase is completed.
Are the Liquid code and sections pack customizable?
Yes! Our products are fully customizable, and you can modify them to suit your store’s specific needs. If you need assistance, feel free to contact us for support.
Do I need technical skills to use your products?
Basic knowledge of Shopify's admin dashboard and Liquid code is helpful, but our products come with detailed instructions. If you need help, you can reach out to our support team for guidance.
Are your products compatible with all Shopify themes?
Our products are designed to work seamlessly with most Shopify themes. However, some minor adjustments may be necessary for highly customized themes.
Purchasing and Billing
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- PayPal
- American Express
- JCB
- Apple Pay
- Discover
- Unionpay
- Diners Club
- Etc
When will my card be charged?
Right after you have successfully placed your order.
Can I use your the products on multiple Shopify stores?
Yes, you can use our products on multiple Shopify stores, but you do not have the right to resell or redistribute them.
What is your refund policy?
As our products are digital and delivered instantly, ALL SALES ARE FINAL, and we do not offer refunds. Please review our Refund Policy for more details.
Support and Assistance
What if I need help installing the Liquid code or sections?
We provide detailed instructions with every purchase to help you install and use our products. If you encounter any issues, our support team is happy to assist you. Contact us at support@codesboost.com.
Do you offer customization services?
Yes, we can customize our products to suit your store’s specific needs. Reach out to us at support@codesboost.com for a quote and more information.
How do I contact your support team?
You can contact our support team by emailing support@codesboost.com.
Security and Privacy
Is my payment information secure?
Yes, all payments are processed securely through Shopify’s trusted payment gateway. We do not store or access your payment information.
What personal information do you collect?
We collect only the information necessary to process your order and provide you with our services. For more details, please review our Privacy Policy.
Still have questions?
Feel free to reach out to us anytime at support@codesboost.com, and we’ll be happy to assist you.